Terms & Conditions
- 1. Introduction
- 2. Eligibility
- 3. Account Registration
- 4. Use of the Platform
- 5. Payment and Subscription Terms
- 6. Intellectual Property
- 7. User-Generated Content
- 8. Third-Party Links and Services
- 9. Data Privacy
- 10. Disclaimer of Warranties
- 11. Limitation of Liability
- 12. Indemnification
- 13. Termination
- 14. Governing Law
- 15. Dispute Resolution
- 16. Miscellaneous
- 17. Contact Information
Welcome to Ostronaut, a mobile and web-based learning platform provided by Pragmatic Leaders. By accessing or using our platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using the app.
1.1 These Terms and Conditions ("Terms") govern your access to and use of the Ostronaut platform (referred to as the "Service"), including any content, functionality, and services offered on or through our mobile application or website (collectively, "the Platform").
1.2 By using the Service, you agree to these Terms. If you do not agree to these Terms, you may not access or use the Platform.
1.3 We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting on the Platform. Your continued use of the Service after any such updates constitutes acceptance of the revised Terms.
1.4 Definitions
- "User" refers to any individual or entity accessing or using the Platform.
- "Content" includes all text, graphics, images, audio, video, and other materials available on the Platform.
- "Paid Services" refer to any subscription or one-time payment services offered on the Platform.
2.1 To use the Service, you must be at least 18 years old, or if under 18, you must have the consent of your parent or legal guardian.
2.2 By using the Platform, you represent and warrant that you have the legal right and authority to enter into these Terms.
2.3 Geographical Restrictions
Access to the Platform is restricted to individuals who are located in jurisdictions where such access is legally permitted. Users are responsible for ensuring compliance with local laws and regulations.
2.4 Children's Privacy
The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
3.1 You must create an account to access certain features of the Service.
3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 You agree to provide accurate, complete, and up-to-date information during registration. Falsifying or omitting information may result in termination of your account.
3.4 Account Termination
We reserve the right to suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
3.5 Account Recovery
If you lose access to your account, please contact our support team at support@ostronaut.com to initiate the account recovery process.
4.1 You agree to use the Platform solely for lawful purposes and in accordance with these Terms.
4.2 You may not use the Platform to:
- Post, distribute, or share content that is illegal, harmful, abusive, harassing, or otherwise objectionable.
- Violate the rights of others, including intellectual property rights, privacy rights, or contractual rights.
- Disrupt the operation or security of the Platform or any networks connected to the Platform.
4.3 We reserve the right to monitor user activity and content, and to remove any content that violates these Terms or is otherwise inappropriate.
4.4 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of the Platform, including features or services, at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform.
4.5 Consequences of Violation
Violations of these Terms may result in actions including, but not limited to, content removal, account suspension, termination, and legal action.
5.1 Certain services within Ostronaut may require a subscription or one-time payment ("Paid Services").
5.2 All payments made for Paid Services are non-refundable, except where required by law.
5.3 Subscriptions will automatically renew unless canceled at least 24 hours before the renewal date.
5.4 You can manage your subscription and payment settings within the app or platform store (e.g., Apple App Store, Google Play Store).
5.5 Price Changes
We reserve the right to modify the prices for Paid Services at any time. Any price changes will be communicated to users at least 30 days prior to the change.
5.6 Cancellation Process
To cancel your subscription, navigate to your account settings and follow the cancellation instructions. Cancellations must be made at least 24 hours before the renewal date to avoid being charged for the next billing cycle.
6.1 All content available on the Platform, including text, images, graphics, logos, audio, video, software, and any other material ("Content"), is the property of Pragmatic Leaders or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for your personal, non-commercial use.
6.3 You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of the Content without our prior written consent.
6.4 User Rights
Users retain ownership of any content they create and share on the Platform. By submitting such content, users grant us a license to use, distribute, and display it within the Platform as outlined in Section
7.1 The Platform may allow you to create, submit, or share content such as quizzes, feedback, or comments ("User Content").
7.2 By submitting User Content, you grant Ostronaut a worldwide, royalty-free, non-exclusive license to use, distribute, modify, display, and reproduce such content.
7.3 You are responsible for ensuring that your User Content does not infringe on the rights of others or violate any applicable laws.
7.4 Content Moderation
We reserve the right to review, monitor, and remove any User Content that violates these Terms or is deemed inappropriate, without prior notice.
7.5 User Responsibilities
Users are solely responsible for the accuracy, legality, and appropriateness of their User Content. You agree not to submit any content that infringes on the rights of others or violates any applicable laws.
7.6 Feedback and Suggestions
Any feedback or suggestions you provide regarding the Platform is voluntary and without expectation of compensation. By submitting feedback, you grant Ostronaut a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such feedback for any purpose.
8.1 The Platform may contain links to third-party websites, services, or resources that are not owned or controlled by Ostronaut.
8.2 We are not responsible for the content or services provided by third parties, and you acknowledge that your use of third-party services is governed by their respective terms and conditions.
8.3 User Discretion Advised
Users should exercise caution and review the terms and policies of any third-party sites they visit. We do not endorse or assume responsibility for any third-party content or services.
9.1 We are committed to protecting your privacy and handling your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
9.2 By using the Platform, you consent to the collection, use, and sharing of your personal data as described in the Privacy Policy.
9.3 Key Data Practices
- Data Collection: We collect personal information necessary for account creation and service delivery.
- Data Use: Your data is used to enhance your learning experience, provide customer support, and improve our services.
- Data Sharing: We do not sell your personal data to third parties. Data may be shared with service providers who assist in operating the Platform.
10.1 The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
10.2 We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
10.3 We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.4 Accuracy of Information
While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any content on the Platform.
10.5 Third-Party Content
We are not responsible for any third-party content accessed through the Platform, and such content is provided "as is."
11.1 To the fullest extent permitted by applicable law, Pragmatic Leaders and Ostronaut will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption arising out of or in connection with your use of the Platform.
11.2 In no event will our liability exceed the amount paid by you, if any, to access the Paid Services.
11.3 Exclusions
Our liability is excluded for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of your use of the Platform.
12.1 You agree to indemnify, defend, and hold harmless Pragmatic Leaders, its affiliates, officers, directors, employees, and licensors from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the Platform or violation of these Terms.
13.1 We may terminate or suspend your account and access to the Platform at any time, with or without cause, and without prior notice.
13.2 Upon termination, your right to use the Platform will cease immediately, but these Terms will remain in effect in relation to your prior use of the Service.
13.3 User-Initiated Termination
Users may terminate their accounts at any time by contacting support or through account settings. Upon termination, your personal data will be deleted in accordance with our Privacy Policy.
13.4 Data Retention
Certain information may be retained as required by law or for legitimate business purposes, even after account termination.
14.1 These Terms will be governed by and construed in accordance with the laws of Gurgaon, India, without regard to its conflict of laws provisions.
14.2 Any legal action or proceeding arising out of or related to these Terms must be brought exclusively in the courts located in Gurgaon, India, and you hereby consent to the jurisdiction and venue of such courts.
14.3 Alternative Dispute Resolution
Before initiating any legal action, parties agree to attempt to resolve disputes through informal negotiations or mediation.
15.1 In the event of a dispute arising from these Terms or your use of the Platform, both parties agree to attempt to resolve the dispute informally by contacting the other party.
15.2 If the dispute cannot be resolved informally, it will be resolved through binding arbitration in accordance with the rules of the [Arbitration Association].
15.3 Arbitration Rules
Arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA) or relevant arbitration body in your jurisdiction.
15.4 Class Action Waiver
All disputes will be resolved on an individual basis, and users waive the right to participate in class action lawsuits against Pragmatic Leaders.
16.1 These Terms constitute the entire agreement between you and Ostronaut and supersede any prior agreements.
16.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16.3 Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
16.4 Assignment
Users may not assign or transfer their rights or obligations under these Terms without our prior written consent. Ostronaut may assign its rights and obligations without restriction.
16.5 Accessibility
We are committed to ensuring that our Platform is accessible to all users, including those with disabilities. If you encounter any accessibility issues, please contact us at support@ostronaut.com so we can address them promptly.
16.6 Export Control
Users agree to comply with all applicable export laws and regulations of their country and any other relevant jurisdictions. Users may not export or re-export any content, software, or services obtained through the Platform in violation of such laws.
16.7 Force Majeure
We shall not be liable for any failure to perform our obligations under these Terms if such failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental regulations.
16.8 Language
These Terms are provided in English. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.
If you have any questions or concerns about these Terms, please contact us by sending an email to support@ostronaut.com