Privacy Policy

Welcome to Ostronaut ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform"). Please read this policy carefully to understand our practices regarding your personal data.

1.1 This Privacy Policy governs your use of Ostronaut, operated by Pragmatic Leaders ("Company," "we," "our," or "us").

1.2 By accessing or using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Platform.

1.3 We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after any such changes constitutes your acceptance of the revised Privacy Policy.

For the purposes of this Privacy Policy:

• "User" refers to any individual or entity accessing or using the Platform.
• "Personal Information" refers to data that can be used to identify you individually.
• "Non-Personal Information" refers to data that does not directly identify you.
• "Content" includes all text, graphics, images, audio, video, and other materials available on the Platform.
• "Paid Services" refer to any subscription or one-time payment services offered on the Platform.

We collect various types of information to provide and improve our services to you.

3.1. Personal Information

Personal Information is data that can be used to identify you individually. We may collect the following types of Personal Information:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, profile picture.
• Payment Information: Credit card details, billing address (if applicable).
• Professional Information: Job title, company name, industry.

3.2. Non-Personal Information

Non-Personal Information is data that does not directly identify you. We may collect the following types of Non-Personal Information:

• Usage Data: Information on how you use the Platform, such as pages visited, features used, and time spent.
• Device Information: Device type, operating system, browser type, IP address.
• Log Data: Server logs, error reports, and diagnostic data.

3.3. Third-Party Services

To enhance and personalize your learning experience, we integrate various third-party services. These services assist us in understanding user behavior, communicating with you, processing payments, providing customer support, and improving our Platform. The types of third-party services we use include:

• Analytics Services: Help us analyze how users interact with the Platform to improve functionality and user experience.
• Communication Services: Enable us to send you important updates, newsletters, and respond to your inquiries.
• Payment Processing Services: Facilitate secure transactions for our Paid Services.
• Customer Support Services: Assist in managing and resolving user support requests efficiently.

Note: We may integrate additional third-party services in the future to further improve our services. Each new integration will be subject to this Privacy Policy, and we will update this policy accordingly. We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

We use the collected information for various purposes, including:

• Providing Services: To create and manage your account, process transactions, and deliver the services you request.
• Improving Services: To understand how users interact with the Platform, identify areas for improvement, and develop new features.
• Communication: To send you updates, newsletters, marketing materials, and respond to your inquiries or support requests.
• Personalization: To tailor content and recommendations based on your preferences and usage patterns.
• Security: To protect against unauthorized access, fraud, and other malicious activities.
• Compliance: To comply with legal obligations and enforce our Terms and Conditions.

We may share your information in the following circumstances:

5.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers are obligated to protect your information and are prohibited from using it for any other purpose.

5.2. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner. We will notify you via email and/or prominent notice on our Platform of any change in ownership or uses of your information.

5.3. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

5.4. Protecting Rights and Safety

We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or others. This includes enforcing our Terms and Conditions, investigating potential violations, and responding to emergencies.

5.5. Aggregated and Anonymized Data

We may share aggregated or anonymized data that does not personally identify you for any purpose, including research and analysis.

6.1. Cookies

We use cookies and similar tracking technologies to track your activity on our Platform and store certain information. Cookies help us improve your experience by remembering your preferences and understanding how you interact with our services.

6.2. Types of Cookies We Use

• Essential Cookies: Necessary for the operation of the Platform, enabling you to navigate and use its features.
• Performance Cookies: Collect information about how you use the Platform, helping us improve its performance.
• Functional Cookies: Remember your preferences and settings to enhance your user experience.
• Analytics Cookies: Used by third-party services to collect and analyze data about user interactions.

6.3. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Platform and your ability to use certain features.

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

7.1. Access and Correction

You can access and update your personal information by logging into your account and modifying your profile settings. If you need assistance, please contact our support team.

7.2. Data Portability

You may request a copy of your personal information in a structured, machine-readable format. To make such a request, please contact us at support@ostronaut.com.

7.3. Deletion

You can request the deletion of your personal information by contacting us at support@ostronaut.com. We will respond to your request in accordance with applicable laws.

7.4. Objection and Restriction

You may have the right to object to or request the restriction of certain processing of your personal information. To exercise these rights, please contact us at support@ostronaut.com.

7.5. Consent Withdrawal

If you have provided consent for the processing of your personal information, you can withdraw your consent at any time by contacting us at support@ostronaut.com. Withdrawal of consent does not affect the legality of processing based on consent before its withdrawal.

7.6. GDPR-Specific Rights

If you are a resident of the European Union, you have additional rights under the GDPR, including:

• Right to Erasure: Request the deletion of your personal data.
• Right to Restrict Processing: Request the limitation of processing your personal data.
• Right to Object: Object to the processing of your personal data for specific purposes.
• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@ostronaut.com.

7.7. CCPA-Specific Rights

If you are a resident of California, you have additional rights under the CCPA, including:

• Right to Know: Request information about the personal data we collect, use, share, or sell.
• Right to Delete: Request the deletion of your personal data.
• Right to Opt-Out: Opt-out of the sale of your personal data.

To exercise any of these rights, please contact us at support@ostronaut.com.

1. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

2. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete it.

3. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

4. International Users

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Platform, you consent to the transfer of your information to countries that may have different data protection laws than your own.

5. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you promptly in accordance with applicable laws and regulations.

1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

2. Feedback and Suggestions

We welcome your feedback on our Privacy Policy and data practices. Please contact us at support@ostronaut.com with any suggestions or concerns.

3. Export Control

Users agree to comply with all applicable export laws and regulations of their country and any other relevant jurisdictions. Users may not export or re-export any content, software, or services obtained through the Platform in violation of such laws.

4. Force Majeure

We shall not be liable for any failure to perform our obligations under this Privacy Policy if such failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental regulations.

5. Language

This Privacy Policy is provided in English. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.

6. Accessibility

We are committed to ensuring that our Platform is accessible to all users, including those with disabilities. If you encounter any accessibility issues, please contact us at support@ostronaut.com so we can address them promptly.

If you have any questions regarding this Privacy Policy or the practices of the Site or Mobile Application, please contact us by sending an email to support@ostronaut.com