General Product Overview
What is Ostronaut, and how does it work?
Ostronaut is a professional learning platform that delivers bite-sized, interactive courses designed to help busy professionals upskill. Each day, you receive 5 lives and 5 AI-generated hints, allowing you to learn in short bursts. If you run out of lives or hints, you can either wait for the next day's refresh or purchase more to keep learning faster.
Who is Ostronaut designed for?
Ostronaut is designed for professionals looking to enhance their skills, particularly those in product management, technology, and business-related fields. The short, focused lessons allow professionals with limited time to fit learning into their schedules.
What makes Ostronaut different from traditional learning platforms?
We offer bite-sized lessons that take just 2-3 minutes to complete, making learning easier to fit into a busy lifestyle. Additionally, the gamification system keeps learning fun and engaging, while the daily refresh of lives and hints encourages consistent progress.
How is bite-sized learning beneficial for professionals?
Bite-sized learning helps professionals absorb information quickly without long time commitments. It allows you to retain knowledge more effectively by tackling small portions of content over time, which is ideal for busy individuals who need flexibility in their learning schedule.
How long are the typical lessons or modules?
Each lesson is 2-3 minutes long and contains about 10 questions. A full course takes approximately 60-90 minutes to complete, with each section lasting around 10 minutes.
Getting Started
How do I sign up for Ostronaut?
You can sign up quickly using your email or by linking your Google or social media accounts. Signing up takes only a few minutes, and you'll have access to all free features right away.
Is Ostronaut free?
Yes! Ostronaut is free to use, and you receive 5 lives and 5 AI-generated hints every day. These lives and hints refresh daily, allowing you to continue learning each day. If you run out and want to progress faster, you can purchase top-ups or subscribe for unlimited lives and hints.
Can I access courses on mobile devices?
Yes. While Ostronaut is currently a web-based app, it is fully optimized for mobile use. You can learn on the go from any mobile device or tablet via a responsive interface.
Do I need to complete a course in one sitting?
No, each course is broken down into smaller sections and lessons. You can complete one section at a time and return to the rest of the course whenever you're ready.
How do I find a course that's right for me?
You can browse our course catalog by category, skill level, or industry. Additionally, you'll receive personalized recommendations based on your profile and learning preferences.
Can I pause and resume lessons at any time?
Lessons are designed to be completed in one go because they only take 2-3 minutes. However, courses are broken down into manageable sections, so you can easily fit learning into your day.
Features and Learning Experience
What are the key features of Ostronaut?
Key features include: Bite-Sized Lessons (2-3 minutes each), Daily Lives and Hints (5 each per day), Progress Tracking, and Top-Up Options for additional lives or unlimited access.
How does gamification work in Ostronaut?
Gamification adds an interactive layer to your learning experience. You get 5 lives daily—each incorrect answer costs a life. If you run out of lives or hints, you can either wait until the next day's refresh or buy more.
Are there quizzes or assessments in the courses?
Yes, most lessons include interactive quizzes and assessments to reinforce your learning. Hints are available if you get stuck.
How do I track my learning progress?
Your dashboard shows your course completion rate, the number of lessons completed, and any achievements or badges you've earned.
Can I interact with other learners or instructors?
Currently, our platform is self-paced, and there is no direct interaction with instructors or other learners. However, we are exploring ways to add more community-based features in future updates.
What happens if I forget to finish a lesson?
Lessons are designed to be short (2-3 minutes), so you'll need to finish them in one sitting. If you exit in the middle of a lesson, you'll have to restart that lesson. However, your progress in the course will be saved.
Course Content and Structure
What types of courses are offered on Ostronaut?
We offer a range of professional courses in areas such as product management, AI, UX/UI design, leadership skills, and more. Our courses are designed to provide practical, real-world skills.
How often are new courses added?
New courses are added regularly to ensure that our content remains up-to-date and relevant. We continually expand our catalog to cover emerging trends and skills in various industries.
Are the courses accredited or recognized by institutions?
While our courses are not accredited, they are developed by industry experts and are focused on delivering practical, applicable knowledge that you can use in your job immediately.
Can I suggest a new course or topic?
Yes, we welcome course suggestions! You can submit new topic ideas via our feedback form, and our team will review them for potential inclusion in future updates.
Are the courses self-paced or instructor-led?
All courses on Ostronaut are self-paced, allowing you to progress at your own speed and on your own schedule.
Can I download course content for offline use?
Currently, course content is available only online, and you'll need an internet connection to access lessons. Offline options are something we are exploring for future updates.
Pricing and Subscription
What pricing plans are available for Ostronaut?
Ostronaut is free forever, with 5 lives and 5 AI-generated hints refreshed daily. If you run out, you can buy additional lives and hints or upgrade to a premium subscription that offers unlimited lives and hints.
Do you offer any discounts for teams or bulk purchases?
Yes, we offer special pricing for teams and companies. Please contact our support team for more details on corporate or bulk subscriptions.
How do I upgrade or downgrade my subscription?
You can manage your subscription by visiting your account settings. You can upgrade to premium or switch back to the free plan at any time.
What is your refund policy?
As per our Terms and Conditions, the fee is non-refundable. If you have any concerns or questions, please contact our support team at support@ostronaut.com for further assistance
Are there hidden fees or extra charges for certain features?
No, all pricing is transparent. You'll see the cost for additional lives, hints, or subscriptions before you make any purchases.
Account and Privacy
How do I reset my password?
If you forget your password, simply click on "Forgot Password" on the login screen, and we'll send you instructions to reset it.
Can I change my account information?
Yes, you can update your email, password, and other account information in the settings section of your profile.
What happens to my data if I cancel my subscription?
Your learning progress and data will remain on the platform even if you cancel your subscription. However, you will lose access to premium features unless you resubscribe.
How do you protect my personal data?
We take privacy seriously and ensure that all personal information is encrypted and stored securely. We comply with global data protection laws such as GDPR and CCPA.
Is my payment information secure?
Yes, we use trusted third-party payment processors, and your payment information is never stored on our servers.
How do I delete my account?
If you want to delete your account, you can do so through your account settings. Please note that deleting your account is permanent, and all data will be erased.
Technical Support and Troubleshooting
I'm having trouble accessing a course. What should I do?
Try refreshing your browser or restarting the app. If the issue persists, contact our support team for help.
What devices and browsers are supported?
Ostronaut works on all modern devices and browsers, including Chrome, Firefox, Safari, and Edge. You can also access it on both iOS and Android mobile devices through our mobile-optimized web interface.
How do I report a bug or technical issue?
If you encounter a technical issue, you can report it to our support team via the in-app help section or by emailing support@ostronaut.com. Please provide as much detail as possible to help us resolve the issue quickly.
If you have any other questions or need further assistance, feel free to contact our support team at support@ostronaut.com.